Every new client is required to sign a compliance for agreeing to Elle Louise Lane's Policy. 

PAYMENTS

​Deposits are accepted towards WEBSITE & LANDING PAGE PROJECTS ONLY. Deposits are due upon booking services and the remaining balance is due at the time of completion.  You will not be given access to your website until payment is paid in full. You will have up to 7 days to make final payment after project completion or the account will be deactivated and legal action will be taken.
Projects other than websites, and landing pages must be paid in full upon booking services.

CANCELLATIONS AND REFUNDS

There aren't any cancellations at any time once payments have been processed and projects have began. Please keep in mind that any payment/deposits made will not be refunded. You have up to 7 business days to forward all information and images in regards to your project (s). If information isn't forwarded within the time allotted,  your project will be canceled no fees will be refunded.

​PORTFOLIO AND WEBSITE CREDIT

We reserve the right to add completed projects to our portfolio and a website credit to the footer of your website. If there is a privacy issue involved, please inform me.
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COPYRIGHT FOR ARTWORK

Graphic designs created by Elle Louise Lane are custom-created and exclusive to each business, the designs are yours after final payment has been made, however the designs can't be edited or duplicated.Please note that we reserve the right to use stock and AI-generated images in our projects. Any concepts that are not chosen and paid for will be a violation of Elle Louise Lane's rights if they are used elsewhere.
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REVISIONS

Revisions are included in all of our design services.  We can only revise twice free of charge but the 3rd revision cosist of an additional fee starting at $25. Additional fees must be paid prior to the 3rd revision.
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ABANDONED PROJECTS

A project will be considered abandoned if we have not heard from you in 14 days. You will not have any rights to use any of the work that was presented to you, unless the project has been paid in full. If I have not heard from you and you contact me after the 14th day, an additional start up fee will be applied.